Referalls

Geoff Adam - Melrose - Self Installed (feed back received Jan 2012)

In autumn 2011 we were experiencing trouble with our young labradoodles bothering walkers on the road outside our property. Although the six acre site is extremely well fenced, and there is a large hedge which extends to the total site, the entrance to the property is open, ie. there is no gate or similar mechanism.

We thought the only thing we could was to install a gate and we called in two companies from Edinburgh who were experts in the field. Both explained that there was a huge complication as the entrance was at an angle of 30 degrees. Then came the quotes for the installation and both came in at approximately £14,500 + VAT!

We mentioned the whole scenario to our electrician who recommended your hidden fence system. Thanks to a first class DVD and installation guide we were able to install the system with ease and we then started with dogs one at a time to install them to your system. Our extraordinary experience was that from start to finish our problem was solved in three days. The System has been in for a few months now and we have not had one failure. Both labradoodles are young energetic and happy, they are walked daily but never go near the fence! The cost of this System was approximately £14,000 cheaper than the gate and certainly no gate could be as effective as the System 1200.

Congratulations on your excellent product and service and my wife and I would be delighted to act as a reference for anyone interested in installing your system. We are truly grateful that it really works.

 

David Holmes - Devon - Jan 12 (6 dogs - 4 Cockers, 1Lab & 1 Patterdale)

Thanks for your email and receipt. The fence is working well and we are gently working with the dogs to ensure progress continues.

Whilst writing I wish to place on record my satisfaction with your service and in particular with the way in which your installers carried out the installation. They did this in the most horrific weather conditions and yet strived to ensure that we were completely satisfied in every respect. They are a credit to both your company and to themselves and we are very appreciative.

Kind regards

David

Alex Jenner - Guernsey (self installed Jan 12)

We are so so pleased with the outdoor fence that we are thinking of installing a small section inside. We already have the cable and collars so please advise how much for the socket bit?

Cheers

Alex Jenner

 

Mrs Maltby - Lincs Installed June 11 - Feed back Nov 11

I have been meaning to write for the last 6 months. The DogFence is absolutely brilliant!!!

The dog can go out with total assurance that she will not wander however many holes we have around. Gardening is a pure pleasure as I know she is now always nearby.

I hear of peoples troubles with similar devices (not the same) and feel v smug and vindicated for spending the extra!

The person who laid the wire & trained Pippa did a great job. Pass on all grateful thanks.

 

Hugh Potter (self installed Oct 10) - Wilts Cocker Spaniel - feedback received Aug 11

Your system is brilliant - it has been a life saver!

 

Jenny Waaler - Oxon Installed Aug 11

Ruby continues to respect the flags and will only go near them if I am with her - so thank you very much so far it has been a great success

Best Wishes
Jenny

 

Anthony Dickinson- Cambs Installed Aug 11

it's been great; the installation went fine and so far Biscuits has not been near the fence after her two initial experiences with it. So we're very pleased.
Best wishes, Tony

 

Kate Wadley - Shrops (Cat fence self install) Installed Oct 10 - Feedback received Aug 11

"The first thing I want to say is that the fence has been wonderful" (customer rang to order a battery). Customer has lost 3 cats on the road previously.

Mrs Laing - Northants (Installed June 10) - Feed back received Aug 11 (British Blue)

It's changed my life - I can leave the doors open & I know that Milly is safe.

 

Mr Barrow - Nr Bideford (Installed Sept 05) - feed back received Aug 11 (rang to order additional receiver)

2 x Lurchers & 2 x Cats

The system is brilliant. Before I used the system I had lost 5 cats on the road.

 

Peter Kyle - Oxon (Installed end July 11) - feed back received Aug 11

The dog has been a quick learner and no more escapes! Thanks, Peter

 

Lord Banbury - Glos (Installed March 05) - Called in July 11 to book a service call visit

I just want to say your customer service is excellent - you deserve to do well!

 

Alison Burgess - Hants (Installed July 11) - Cocker & Flat Coat

Good evening Emma   Thank you for the receipt.  The fence is amazing, it is working so well the dogs dont even go near the boundary now, which is fabulous. Stewart was great and did a super job. Many thanks for all your help with very best regards Alison and the dogs :) happy

Sarah Hopkins (Uckfield) - Installed June 11 (Wheaten Terrier)

I was at the end of my tether and tried everything, my dog dog was climbing up & over a tree. The DogFence is brilliant.

 

Jon Neale - Warks (installed April 11)

Dear Dogfence,

I am the proud owner of one of your systems for my two labs. Unfortunatley one of the receiver collars has been chewed to destruction during their frolicing. Can I have a new one please?
Many thanks,

New collar sent special delivery upon receipt of the chewed up receiver - customer replied:

Thanks Sam,
Freddie says he will stop grabbing his sister by the neck from now on!

Richard Williams-Menlove - Installed May 2010 - feed back received July 11 - Sheffield

Great Dane - before the system was installed the dog was tied to a chain - without this system the dog would have to be put down - it has saved my dog's life.

Jan Tebb - Leics (July 11) Re: Brilliant

Hi, had your fence fitted at my property on 1st july and whilst I was very sceptical, I have to say that it worked from day 1. My Jagd Terrier ,Elf Amadeus, will not go anywhere near the fence. even at the front when we go for a walk with my two other dogs, he will not cross the boundary despite being desperate to go with the others. I take his collar off and carry him out onto the street so that he knows he can cross it with me but not on his own. I will start to remove the flags at the weekend as instructed but am confident that he will still not go anywhere near the boundary. he doesn't even wait for the beep, he doesn't even go that close!!! thanks again,Jan Tebb.

 

Joanna Knight - Oxon (installed in Jan 11) feed back received July 11

Hi Yes all going well and in fact I barely need to use it! Please let me know when I am likely to need a battery (response was battery not required for 18 months!).

 

C Spong - Malden (installed 14 June) feed back received 25 June - Henry was habitually running away.

Henry is contained at last and very wary of the fence and flags,

 

Peter Welling - W Sussex (installed 20 June) feed backed received 23 June

Thank Stuart for a great job given the difficult terrain we had to fence in.

Was amazed this morning (after the 2 day installation and 2 training sessions) that both dogs would not go near flags even the ones we had not shown them yesterday.

 

Janet Cacket - Essex (left message) customer was very concerned prior to installation that system would not work or would harm her dog:- Installed 8 June - message left 23 June

Said to let you know they called - System is in and working fine.

 

Sally Cripts - Sussex (Installed May 11)

 Adam was great, the terriers are already running round the garden loose, so we are all happy  Best wishes Sally

 

Beano Coates - Suffolk (installed Feb 11) - Feedback received Apr 11

This system has completely transformed my life!

 

Mrs Connaire - London - Installed July 07 - called to re order battery programme (Mar 11)

I couldn't cope without it - I recommend you everywhere, it has changed our lives!

 

Mrs Maltby - Spalding - Installed Dec 10 - Feed back received Feb 11

Pippa was chasing a hare and I could not believe it when she stopped at the edge and the hare carried on.

 

Geoff Williams - Dundee Self installed May 09 - Feed back received Feb 11

Called to add an extra collar for a new puppy and a kitten - "I think the System is brilliant".

 

John Eglinton (self installed) Sept 10 - feedback received Feb 11

I bought one of your fences last year and it's been very good. Alfie's only strayed once and this was due to the collar being too loose (as you told me).   We are now moving house and I need to order some more cable. The garden is around an acre so would you quote me for the cable needed please?  

 

Mrs Brewster - Hants - Installed Sept 10 (feedback received Jan 11) -

"it is the best thing I have ever done!"

Neil Hannant - moved from Kent to Orkney Island (self installed Aug 10 - feedback received Nov 10)

I bought this dog fence for my Whippet x Saluki because I moved to a rural area on the Orkney Islands and my house is surrounded by sheep and cows. My neighbour has over 200 chickens which are free to roam in his garden, but was worried the fence system would not be as good as it is.

Although my dog has a sweet nature when it comes to other animals if it moves she thinks it is her right to hunt it, and being a whippet she is extremely fast. Installing the fence which was easy to do, and the dog trained in a week, the dog has not been able to get out of our land which is 1 acre, I cannot recommend this system highly enough, the dog can run freely on our land and the animals in the neighbouring fields are safe. I would be only too  happy to talk to anyone who is thinking of buying a dog fence but may be wary that it might not work as well as it does. Also when I have rang you to talk about something, I get through to a real person not an option menu, which is a nice change.

10 out of 10 for the product and service.

Thank you Neil Hannant

 

Stuart Marnoch - TN14 (Installed Oct 10)

Sam

Just a quick thank you to you and your team for providing the solution to our escaping Labrador Millie (aka Houdini).   My wife's reticence at giving Millie a shock has been replaced by a relaxed confidence in letting her into the garden and not having the constant dread of roaming the area looking for her. Millie has taken to the system like a duck to water and is now confident where she can and cant go. As far as we are aware she is responding to the flags and not even getting the "bleep", all of which, of course, you knew would happen. She has even understood the difference of passing through the sideway with different collars on.  

Special thanks has to go to Stuart for handling the whole installation professionally and efficiently (especially with my wife's concerns) which, of course, you also knew would happen.   We have no qualms in recommencing the system to our friends and neighbours.  

Regards and thanks, Stuart.  

Stuart Marnoch


Gabriela Haers - West Sussex (installed Apr 10 - feed back Oct 10)

Called in to order another receiver collar for a new dog - "really pleased with the system it is brilliant"

 

Mrs Atkins - Hants (Installed Apr 08 - feed back received Oct 10) - Poodle

Customer called to order batteries - batteries have lasted well over 2 years! "Best thing I ever did for my naughty dog, the dog has not been near the boundary since the day she was trained".

 

Carol Brown - self install France (sent out Aug 10 - feed back received Oct 10)

We recently bought your dog fence system, how do I register my dogs collar to ensure that we order batteries in 2 years time?  I look forward to hearing from you.

It is very successful and works great for our Jack Russell

Kind Regards

Carol Brown

 

Tamsin - Warks (installed Oct 10)

Dear Ward

Thanks for doing such a great job and hope you got back safe to Maidenhead.  Coco was off the lead this morning and cheery with the promise/cajoling of treats. Best wishes 

Tamsin

 

Mr K Stacey (Dubai - Self install!) - delivered in 3 days!

Hi Sam

Just to let you know the fence arrived on Saturday. I have installed it (quite a job), and it is all working well. Looking forward to the stress free days. Thanks for all your help, a great product and excellent service.

Kind regards Keith

Sent from my iPhone

 

Phone Call: - Mrs N Allen - Henfield (BN5) (Installed July 10)

22nd September 2010

I was very sceptical that the dog fence would work but it is amazing and it has changed my life, please feel free to use my name as a referrall any time".

 

Phone Call: - Mr McSwiney - (Rickmansworth)  (installed July 10)

21st September 2010

Has an Akita: "The System is amazing - the dog has not ventured out once and was off the lead within 2 days of training".

 

Sheila Cmpbell-Lloyd - Nr Inverness (installed July 10)

5th September 2010

Dear Sam

 I just wanted to write a quick email to say a huge thank you – the dog fence is fantastic and all my worries about them not being contained have vanished – happy dogs, happy owner thank you once again for all your help

 Regards

 Sheila

 

Rob Gygax - Jersey (installed July 2010)

12th August 2010

Dear Ward and Sam

What can we say? The fence works an absolute treat and what a total pleasure it has been dealing with you over the past weeks. Lucy, the Parson Russell terrier is having the best time of her life and Tara the Irish Setter is enjoying life even more than before because she can roam the grounds freely with Lucy.

Thanks a million - we have already recommended you to numerous friends and will continue to do so.

With sincere thanks and warm regards.

Rob, Sarah, Lucy & Tara Gygax
Sent from my iPad

Paul Phillips - SW London (installed July 2010

29th July 2010

Dear Sam,  

Thank you very much. Stuart turned up on the dot of 7.30, installed the fence and trained the dogs - all very professional and courteous. The system works brilliantly and I'm sure that within a few days the dogs will settle down and get used to it and we can have a nice new lawn laid that they don't destroy.   The whole customer experience from my first telephone call to installation was excellent and I'd have no hesitation in recommending your product and services.   Many thanks indeed,

 

Mrs Robertson – Kent

The hidden dog fence has been a complete success I was at the end of my tether with dogs escaping on a daily basis. The dogs are settled and happy as they have more freedom and the now Lab is now loosing weight.

Mrs Rowe – Leics

Having tried to install another system ourselves we were very sceptical about the DogFence system. I am pleased to say that any negative thoughts disappeared as soon as the engineer arrived. The professionalism of the engineer gave us confidence before he had even installed the cable and the training and knowledge were top class. Thank you DogFence for a job well done (Parsley & Jaspher agree!).

 

Mr Keen – Herefordshire

I had resisted going down the route of the electronic fence but had no choice as my Wiemaraner was worrying my neighbours sheep. I had plugged the holes in the hedge without any success. Both my wife and I were not convinced that the system would deter Ditty but to my amazement it worked and continues to work. Great product and service – THANK YOU!

Julie Cockle – Kingston Seymour

It has been a pleasure to deal with yourselves as your dedicated team have quick to respond and have followed up and resolved my problem with ease and care which is very much appreciated.

We are delighted with system!

 

Jay Blake – Marlow

Hi Folks

Thank you for your help

It is a joy to be able to let our dogs into the garden without the fear of them visiting our neighbours – in fact I am thinking of taking the sign down asking people to shut the gate – I’m not sure we need them to any more!

 

Lynne Palmer-Jones – Nr Farnham (Surrey)

Hello Sam,

I just wanted to thank you a million times for the dog fence for our bad beagle.  It is nothing short of a miracle. It works like a dream. Snoopy has not broken through the boundary though she chases everything around the garden as usual - she's had a few shocks and knows exactly where she can go and where she can't and accepts the situation quite happily. (And next door's Jack Russell has sussed that when Snoopy's being too boisterous and she needs a breather, all she has to do is step through the flags and she can lie down in peace).

Thank you for the installation and training guidlines as they obviously make a huge difference in the success of the operation when I hear of other people's bad experiences.

Please fell free to use us as a recommendation.

Love,

Lynne

 

Clare Gamble -Dale - Tunbridge Wells (June 10) - (Cat)

Worked a treat and cat enjoying freedom of garden now!

 

Avril Jones - Ascot (July 08) - Collie & takes in FOSTER DOGS

We are happy to recommend DogFence - we think it is the only way to keep our dogs safe.

 

Sophie Blaker – Sussex (Dogs & Cats)

 We love the freedom it gives to our pets but also the knowledge that the cats are safe and my chickens will not be eaten by our young dog!

 

Alexander Dolbey - Woodbridge

Our DogFence has been total success and Daisy has not escaped once.

 

Mr Hewitt-Jones – South Cave (E Yorks)

When we moved we took our system with us and has it re-installed at our new property.

 

Julie Lang - Northants (Cat) - July 10

Thank you after a two day sulk we now have a contained cat, the patio door is wide open and Millie tootles in and out!

 

Fiona Duval – Cranbrook

I love the freedom it gives the dogs.

 

John Powell – Winchcombe  Glos (Cat)

Thinks the system is great!

 

Mrs Watts – Fleet (3 cats)

Very successful – loves the system

 

Roger Teesdale – Slovenia (self installed)

I have been using the system since Dec 06 and I would not be without it!

 

Les Turnball – Twickenham

Has a Westie and thinks the system is brilliant

 

Mr Cosser – St Leonards on Sea

My son is a vet and it was him that put me in touch with you.  The service and product is amazing. We will continue to recommend you.

Philip Porter – Newbury

Was very impressed with the installation & training service – 3 Labs and 1 Working Cocker.

 

Liz McGarvie, Herts, Yorks & France (has 3 systems all installed by DogFence)

We recommend DogFence where ever we go!

 

Sue Danby – Sudbury

Was very sceptical when the system was installed but it has changed my life!

 

Mr Coventry – Falmouth

I live on a blind bend and think the system and company are fantastic!

 

Belinda Pollock - Herts & Switzerland (2 systems in Switzerland - I x installed by DogFence)

We just want to say we think you offer the most amazing service and if you ever want a testimonial from us - please do not hesitate to ask. Have a good summer, thanks again.

 

Mrs Tarry – Northants.

I would not have got a 2nd dog if it had not been for the safety of the system. New dog added to the system in May 09

 

Mrs Sargeantson – Taunton (Border Terrier)

I love the DogWatch system! (purchased a 2nd collar in June 09 for new dog).

 

Mr Meyer  - near Reading

Both my wife and I were amazed by how effective the system has been at keeping our 2 labs safely in the garden.