On-Line Services:
On-Line Help:
Contact Us by Email
Customer Service
DogFence UK are proud to have been voted DogWatch Dealer of Year 2010
Contact Us By Phone:
Our office staff are available to assist you by phone from 9:00am
to 5:00pm, Monday through Friday. Customers will been seen by appointment only between 10am - 1pm Monday to Friday. Our office staff can assist with any estimates, orders, troubleshooting, warranty queries or advise you may need.
Phone: (08450) 623623 or 0044 1628 476475
On-Line Help:
Contact Us by Email
Refunds & Returns:
DogFence will refund the cost of any system if returned in a saleable condition within 30 days of purchase (less the cost of P & P and installation if applicable). Used cable rolls cannot be refunded. 30 days money back guarantee does not apply to online orders - see shop Terms and Conditions.
Containment Guarantee (applies to installed Systems only).
DogFence guarantee to contain your dog provided that the collar is fitted in accordance with our engineers instructions and that the customer can
prove continuous use of an approved battery. DogFence will return FOC to re-train your dog if containment has not been established. Containment guarantee does not apply to cats.
Warranty:
DogFence will warrant for the life the Transmitters and Receivers on the following products: System 1200, Perfomance Series. Warranty does not apply to cable, collar straps or power supplies. A nominal service and testing fee maybe applied to products returned for testing. All warranties will be dealt with on an express basis. Warranty does not cover loss of receiver or abuse of the receiver/transmitter.. All faulty products must be returned to DogFence for warranty authorisation before a repaired/replaced product is despatched.
DogWatch® products are protected under U.S. Patent Nos.: 5,353,744; 5,465,687; 6,079,367; 6,467,435; 6,360,698.© 2009 DogWatch Inc. All rights reserved. No photographs, illustrations or text can be reproduced in any form without the express written consent of DogWatch Inc. DogWatch Hidden Fences should not be confused with Invisible Fence® or Invisible Fencing®, Freedom Fence ® which are products and registered trademarks of Invisible Fence, Inc.
* Lifetime containment guarantee applies to installed systems only. Customer agrees to use all equipment in accordance with DogFence instructions. All batteries used must be authorized batteries only and must be changed within the agreed period.
Website powered by The Affordable Website Company | Search Engine Optimisation by www.afwc.co.uk