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Shooting |
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Below are troubleshooting tips that should
help you find answers to the most commonly asked questions
about DogWatch products. If you don't find the information
you need here, we can help!
Contact us on (08450) 623 623 or
enquiries@dogfence.co.uk
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Adjust
the Collar
Adjust the collar as needed. Remember - collar
fit is critical! Make sure the collar is on tightly
enough to keep the posts in good contact with the dog's
skin. When checking collar snugness, place no more than
one finger width between contact posts and the dog's
neck. Be sure the dog's neck is down, in the sniffing
position, as this is when the dog's neck is the smallest.
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If
your dog was trained to the DogWatch system as a puppy
(6-months or older), chances are he or she has grown
and may need a larger collar.
Test
the Battery
A battery tester is included with your system.
Place the tester on the collar and hold it up to the
transmitter or walk out to your driveway where you can
see the driveway cut. A light and audible tone shows
that the collar is operating properly. If you get the
audible warning but not a light, replace the battery.
The 3.6 volt battery for the R3000 receiver lasts one
year, and the 7.5 volt (R3000 Receiver) and 3.0 volt
batteries (Performance Series R6) last about 4 months.
We offer a battery plan, if you join the DogFence battery
plan you can have new batteries sent to you automatically,
just when you need them! – when your battery runs
out guess who else runs out!
Check contact posts and Transmitter
Check contact posts and the battery cap on
the R3000 receiver collar and tighten if needed. Check
the screws on the R6 receiver to be sure they are not
loose. Also, check the lights on the transmitter occasionally.
Remember - the red light shows you have AC power to
the system, the blinking green light shows there are
no breaks in the wire. If you have a wire break, the
blinking green light will change to a steady green light
and an audible warning will sound. |
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If
both lights go out, you may have experienced a lightning
surge.
If
you still experience problems, please contact us for
assistance - (08450) 623 623 - enquiries@dogfence.co.uk
Know where your wire is buried
Use the training flags to mark the edge of
signal fields around the property before any landscaping
is done. You can locate your fence by using the receiver
collar. |
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Hold
the receiver at the dog's neck height (at your knees)
and hold the receiver with the contact posts up. Walk
perpendicular toward the boundary wire. You will first
hear the audible tone. The audible tone will stop when
you are directly over the wire. You will now hear the
correction beeps and you can set your flag in the ground.
Signal Range
The dial for adjusting the range is located
on the right side of transmitter. Depending on the size
of your property and needs of your dog, signal range
may vary from the boundary wire. Your installer has
adjusted the range that is most suitable for your dog
and property size. |
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Be
aware that the signal range dial is very sensitive.
Changing the signal field can significantly compromise
the effectiveness of the boundary loop, so you should
not change this setting unless your installer recommends
it. |
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If
you increase the signal field, be sure to only turn
the dial clockwise in small increments. Remember, increasing
the signal range, decreases the safety zone for the
dog (safe area of the garden). |
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If
you decrease the signal range, be sure to turn the dial
counter clockwise in small increments.
Pets
Need Time Off
Remember to remove the collar at night. If
your dog stays outside, periodically remove the collar
and check for irritation. |
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If
you have any queries or concerns at any one time please
contact us.
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